Your privacy matters to us. This policy explains exactly what personal data phspins collects, why we collect it, how we use it, and the rights you have as a Filipino player under Philippine law.
This Privacy Policy ("Policy") describes how phspins ("phspins," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Player") who access or use the phspins online gaming platform available at phspins.app (the "Platform").
phspins is committed to protecting the privacy and personal data of all Filipino players and users of our Platform. We process personal data in strict compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal data collected through the phspins Platform, including data collected during account registration, gameplay, payment transactions, customer support interactions, and marketing communications. It applies to all users of the Platform regardless of their location, provided they are accessing phspins services.
Your Consent: By registering a phspins account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. You may withdraw consent at any time, subject to the limitations described in Section 11 of this Policy.
For the purposes of the Philippine Data Privacy Act of 2012, phspins acts as the Personal Information Controller (PIC) with respect to the personal data of its players and users. As PIC, phspins determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
phspins has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the phspins DPO at any time regarding data privacy matters. Contact details are provided in Section 14 of this Policy.
Where phspins engages third-party service providers to process personal data on its behalf (for example, payment processors or game content providers), those parties act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with phspins's instructions and applicable law.
phspins collects the following categories of personal data from players and users of the Platform:
| Data Category | Examples | Required? |
|---|---|---|
| Identity & Contact | Name, date of birth, address, email, phone | Mandatory for registration |
| Financial | GCash number, bank account, transaction history | Mandatory for transactions |
| Gaming Activity | Bets, wins, losses, session records | Automatically collected |
| Technical & Device | IP address, browser, device ID | Automatically collected |
| Communications | Support chat, emails, feedback | When you contact us |
phspins collects personal data through the following means:
phspins processes your personal data for the following specific, legitimate purposes:
Under the Philippine Data Privacy Act of 2012, phspins processes your personal data on the following legal bases:
phspins does not sell your personal data to third parties. We may share your personal data only in the following circumstances:
We share data with trusted third-party service providers who assist us in operating the Platform, including: KYC and identity verification providers, payment processors (GCash, PayMaya, and banking partners), game content providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity partners. All service providers are contractually bound to process data only as instructed by phspins and in compliance with applicable law.
phspins may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities when required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or substantially all of phspins's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
We may share your data with third parties in other circumstances where you have provided explicit prior consent to such sharing.
No International Transfers: phspins does not transfer your personal data outside the Philippines except where strictly necessary for the provision of services (e.g., cloud infrastructure) and only where adequate data protection safeguards are in place as required by the NPC.
phspins retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & identity data | 5 years after account closure | PAGCOR & AMLA requirements |
| Financial transaction records | 5 years from transaction date | AMLA & tax regulations |
| Gaming activity logs | 3 years from session date | Regulatory compliance |
| Customer support records | 2 years from last interaction | Legitimate interests |
| Marketing consent records | Until consent withdrawn + 1 year | Legal obligation |
| Technical & device logs | 12 months from collection | Security & fraud prevention |
Upon expiry of the applicable retention period, phspins will securely delete or anonymize your personal data in accordance with NPC-approved disposal procedures.
phspins implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Data Breach Notification: In the event of a personal data breach that poses a real risk of serious harm to affected individuals, phspins will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.
phspins uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. The following types of cookies are used:
You can manage your cookie preferences through your browser settings or through the phspins cookie preference center accessible from the Platform footer. Please note that disabling certain cookies may affect the functionality of the Platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phspins:
You have the right to be informed of how your personal data is collected, used, stored, and shared. This Privacy Policy fulfils that obligation.
You may request a copy of the personal data phspins holds about you, including information on how it has been processed and with whom it has been shared.
You may request correction of inaccurate or incomplete personal data. You can update most account information directly through your phspins account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA regulations.
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your rights override those interests.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
If you believe phspins has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines through the NPC's official complaint process.
To exercise any of the above rights, please contact the phspins Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within 15 business days in accordance with NPC guidelines.
The phspins Platform is strictly intended for individuals aged 21 years and above, in compliance with Philippine gambling regulations. phspins does not knowingly collect personal data from individuals under the age of 21.
If phspins becomes aware that personal data has been collected from an individual under 21 years of age, we will immediately suspend the associated account, delete the personal data, and report the matter to the relevant regulatory authority as required by law. If you believe a minor has registered on the phspins Platform, please contact our customer support team immediately.
Gambling is addictive. Know when to stop. phspins is committed to protecting vulnerable individuals, including minors. Our age verification process is designed to prevent underage access to gambling services. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling platforms.
phspins reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically. Your continued use of the phspins Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by phspins, please contact our Data Protection Officer:
phspins Data Protection Officer
Email: [email protected]
Mailing Address: phspins Customer Privacy Team, Makati City, Metro Manila, Philippines
Response Time: Within 15 business days of receipt of your request
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC can be reached through their official government website and offices in Pasay City, Metro Manila.
Six ways phspins keeps your personal data safe and your rights protected.
All data transmitted to and from phspins is protected by TLS/SSL encryption. Sensitive stored data uses AES-256 encryption — the same standard used by Philippine banks.
phspins processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the guidelines of the National Privacy Commission.
phspins does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to provide and improve our services to you.
We tell you exactly what data we collect, why we collect it, and who we share it with. No hidden data practices — what you read here is what we do.
Access, correct, delete, or port your data at any time. phspins responds to all data privacy requests within 15 business days as required by the NPC.
phspins has a designated Data Protection Officer overseeing all privacy compliance. Reach our DPO directly at [email protected] for any data concern.
Your personal data is protected by Philippine law and phspins's commitment to privacy. Explore our games knowing your information is in safe hands.
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